About Us

Grandcom was founded in 2014 and resides on two continents with branches in the US and South Africa.

Grandcom provides business critical solutions that take advantage of clever product groupings and unique features to provide flexible and scalable technology resources to your business. The market trend of having multiple providers involved in your information technology and communication infrastructure leads to delayed resolutions, and disparate, compromised design.

We build integrated digital solutions to establish effective communication between our clients and their stakeholders.

Grandcom offers managed information technology, communication services and outsourced staffing solutions that take advantage of our in-house technical and infrastructure resources.

We employ staff who love what they do, and as an extension of your business, they support your success through unrivalled technical knowledge and years of experience.

A message from our founder

In 2014, I embarked on a journey as the sole employee, driven by a vision to create something extraordinary. Today, I’m proud to say that our company has evolved, spreading its roots across three branches spanning two continents.

Our journey has been marked by a commitment to forming enduring relationships, not just with clients but with their evolving needs. We thrive on being at the forefront of technology and communication solutions, expertly weaving them into cohesive strategies that empower our clients to run more efficiently and elevate their services.

What sets us apart is our people – a dedicated team that’s passionate about what they do. We’re firm believers in nurturing talent from within, exemplified by the fact that many of our executives began their journey in junior positions.

As we spearhead expansion in the US, we’re embracing significant growth, yet our core values remain the same. We’re here to grow, innovate, and stand by our clients as they grow and innovate too.

Thank you for being part of our journey. Together, we’re creating a future where limitless possibilities meet unmatched expertise.

Warm Regards

Jaco Jacobs

Founder, Grand Communication Networks

Technology Ethos

We have designed our technology to be distributed across multiple platforms with load balancing as a key strategy. Intelligent monitoring systems perform real world testing, to keep track of performance and ensure uninterrupted system availability. For added peace of mind, our technicians are there to assist you 24/7.

OUR SERVICES
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Our Approach

Solution
Consultation

After contact and a needs analysis has been completed we will design a suitable solution.

Proposal

We will then provide a proposal tailored to your requirements. Solution pricing will depend on the type of the project, complexity of work, skill and experience of the resource.

Service
Agreement

Upon acceptance we will proceed to finalize relevant SLA’s and get your package started.

Setup &
Go-Live

The solution will be tested and signed-off for the agreed go live date.

We are
Experts

In this document we describe how Grandcom can help you enable your operations with our fully managed product suite that ensures you increase your service levels to your stakeholders.

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MOBILE COMMUNICATIONS

Messaging, Email, Vast Cast & Cell Design

VOICE SOLUTIONS

Voice, Dialler, Telephony management and Reporting